A Dizzy In The Lizzy

So, work seems to be picking up a bit

(01/17/2003; 09:12pm) - So, work seems to be picking up a bit

Today I worked for exactly 12 hours.
We have a new "system" here at work, and transferring the astronomical amount of data and associates files from the "old" to "new" systems was only mostly successful. Our IT tech guy is still trying to pinpoint why 100% of the data and files were not transferred correctly. This leave us here in the marketing dept in the unique position of having to communicate to the brokers why their listings on our website aren't there, or are missing pictures or floorplans.
The brokers know they send stuff to us and then it goes on the web; they do not understand that we simply scan or download the pictures, make them look pretty and upload them to a server, which uploads those files to the website peridoically. Hence they think it's our fault that the living room shot from their 3.5 million dollar penthouse apartment on CPW is missing from the website. They also can't tell the vents in the sides of a computer from a floppy drive. They don't know the difference between a "computer tower" and a "monitor", and sometimes they try to convince us that their keyboards do not have Escape keys. They are not smart people. And there are 300 of them.

All they know is that they have "very irritated sellers" and that they "can't understand" why they have to wait "so long" to see their information up on the "interweb".
The few that haven't called us screaming probably haven't discovered the missing links on the website or the missing info in the system yet. I would venture to say that there's at least a little something or other wrong with at least one listing for every broker. I have a very detailed and substantial spreadsheet telling me what needs to be done, one I compiled personally from dozens of aggro phone calls and emails.

Oh yeah. Here's what I have to do:
1-Listen to broker's complaint.
2-Find out what's REALLY wrong, if anything.
3-Grab files from shared folders on my coworker's computer, or else locate and scan pix from scratch.
4-Rename them and make sure they look pretty.
5-Tranfer them via FTP to a remote server.
6-Go into our system (called RealPlus).
7-Set listing up to locate and upload files from said server.
8-Maintain a level head and remember where I am in this surprisingly long process as I receive phone call after phone call from angry brokers, during which I take down the appropriate information in my spreadsheet.

Anything I can say beyond this will
A) not make sense
B) not be interesting
c) aggravate me

so I will end this rant prematurely and head on home in the hopes that I don't feel compelled to come in tomorrow, which is Saturday, to finish this crap.

B, so very out